REFUND POLICY

Refunds are solely at our discretion. If you are not satisfied with the product or service provided, contact us immediately via email with your order number. We will investigate and work hard to resolve the issue to your satisfaction. Sometimes this can take up to 10 business days. If the matter cannot be resolved, we will issue refunds as necessary.

Return Policy

By law, we regret that we are unable to accept returned herbal one products. If your purchase is defective in any way, we will be pleased to replace it at no cost to you.

Cancellation Policy

We debit your Credit Card only once we have shipped your order. Therefore, if you wish to cancel your order prior to us charging your card you will be able to do so without penalty. Once your order has been shipped we will be unable to cancel your order.

If for any reason you do not receive herbal one product from Ace Online Health Pharmacy, shipped by express shipping within 12 days from the date of shipment, a credit will be applied to your credit card equal to the amount charged or a replacement shipment sent to you at your request.

All transactions will be in USD.